Shipping Policy
Effective Date: 9.2.24
Thank you for choosing Tradewise for your digital e-book purchases. Please read our Shipping Policy to understand how we deliver and fulfill your digital products.
1. Delivery Method: Upon successful completion of your purchase, you will receive an email containing instructions on how to access and download your e-book(s). This email will be sent to the email address provided during the checkout process.
2. Instant Access: Tradewise is committed to providing you with instant access to your digital e-book(s). Once your payment is confirmed, you will be able to download and access your purchased content immediately.
3. Digital Download Format: Our e-books are available in commonly used digital formats, such as PDF, EPUB, or other compatible formats, as specified on the product page. Please ensure that your device or e-reader supports the chosen format.
4. Lost or Undelivered Emails: If you do not receive the email containing access instructions within a reasonable timeframe after the purchase, please check your spam or junk folder. If you still cannot locate the email, contact our customer support at [insert contact details] for assistance.
5. Account Information: To ensure a smooth delivery process, please ensure that the email address provided during the checkout process is accurate and up-to-date. You can also check your account on Tradewise for any additional download instructions.
6. Multiple Purchases: If you make multiple e-book purchases in a single transaction, you will receive a separate email for each e-book with specific download instructions for that particular product.
7. Technical Support: If you encounter any technical issues or difficulties accessing your purchased e-book(s), please contact our customer support at [insert contact details]. We are here to assist you in resolving any problems promptly.
8. Changes to E-book Content: Tradewise reserves the right to update, modify, or remove content from e-books without prior notice. However, such changes will not affect the version of the e-book that you have already purchased.
9. Refund Policy: Please refer to our "No Refund Policy" for information regarding refunds and returns for digital e-book purchases.
Thank you for choosing Tradewise for your digital e-book needs. If you have any questions or concerns about our Shipping Policy, please contact us at [insert contact details].
Sincerely,
Tradewise